All FAQs

How to copy

1. Place your document(s) into the printer's input tray or place IDs and passports on the scanning glass.

2. Tap printer screen and press "OK."

3. Select "To Copy" and enter your email address.

If your location offers free copying, enter the email address you used to register.

4. Enter your 4-digit passcode or create a new account using the prompts on the printer screen.

You will receive an email to create your new account and return to the printer to start the process.

5. Acknowledge the payment on the screen to begin copying.

Support information


Support hours

5:00 a.m. - 1:00 a.m. CST

7:00 a.m. - 1:00 a.m. CST

Have more questions?

Visit the help center to find answers to more of our most frequently asked questions or to get in touch with our support team.
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