All FAQs

How to scan

1. Place your document(s) into the printer's input tray. IDs and passports should be placed on the scanning glass.

2. Tap printer screen and press "OK".

3. Select "To Scan" and enter your email address.

If your location offers free scanning, enter the email address you used to register.

4. Follow the prompts on the printer screen.

5. Open the PrintWithMe email to pay and download your scanned document.

Support information


Support hours

5:00 a.m. - 1:00 a.m. CST

7:00 a.m. - 1:00 a.m. CST

Have more questions?

Visit the help center to find answers to more of our most frequently asked questions or to get in touch with our support team.
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