All FAQs

Request a refund

1. Your documents were not printed

You will not be charged if your documents were never printed. Please call 773.797.2118, and we can help you reprint the documents and make sure that you're not charged.

2. You are unsatisfied with the quality of your printed documents

Please email with a brief description of the issue you encountered with your documents. This will help us identify and resolve the issue with the printer. We will also refund or reprint your order.

Support information


Support hours

5:00 a.m. - 1:00 a.m. CST

7:00 a.m. - 1:00 a.m. CST

Have more questions?

Visit the help center to find answers to more of our most frequently asked questions or to get in touch with our support team.
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